At Munro Health, we provide complementary health care to support health and well-being of those who otherwise have no access to such services.
Complementary therapies, such as acupuncture; shiatsu; reflexology; massage; Alexander technique; aromatherapy – are widely known as contributing to
the wellbeing of both mind and body.
The Munro Health team of therapists are passionate about enabling people to understand their own health and better ways of caring for themselves. At a time of much innovation in health, we are committed to being flexible and responsive to the changing needs of communities, and to supporting disadvantaged clients; carers; the elderly and those living with long term health conditions.
Our modern organisation is set up to both run and contribute to projects, on site. Funders and care providers with whom we work are familiar with our dedication and commitment to the ethos and legacy of our illustrious founder, Lucille Munro.
For more than 20 years prove our complementary health therapies have been enriching lives, and providing affordable support.
What We Do
Back in the early 1990’s, Lucille was working in the valuable field of complementary health treatments, and saw how effective these therapies can be in caring for and supporting people who would not normally be able to access or afford such help.
It was in deprived parts of the Borough of Westminster where Lucille Munro first deployed her team of enthusiastic therapists, offering such skills as counselling; massage; reflexology and acupuncture. Over the years, the range of complementary treatments provided by highly skilled Munro practitioners has expanded, as has the area of London in which we work. Predominantly our team now brings complementary therapy to disadvantaged clients across the Boroughs of Westminster, Kensington and Chelsea, Brent, Hammersmith & Fulham, Southwark and Camden.
Back in those early days, Lucille Munro used space in her own house to provide treatment facilities, where there was a constant flow of needy people who paid just a few pounds to dedicated therapists, infused and enthused with and by the dynamic approach of Munro’s founder. Soon it became clear to all that Lucille Munro’s business model had outgrown her front room, and the Munro Centre for Complementary Health Care was founded in 1996.
The next six years were full of activity, and the gratitude of the many clients whose lives were enhanced by Munro therapists, so it came as no surprise when Lucille was awarded the MBE in 2003 for her services to community health. Even though she herself was now in her late 80’s her energy, belief and commitment never flagged, so that her name and influence continues to resound, even after her death in 2008.
Munro Health has charitable status, and rigorous management practices, which reassures funders of the efficiency and probity of the organisation. The Board of Trustees guards and promotes the ethos established over 20 years ago, and office staff take care of the day to day business of the charity.
The success of Munro Health today is entirely due to the inspiration of Lucille Munro, whose brainchild we are.
Now, the flame lit in those early trail blazing years by Lucille Munro burns as brightly as ever, and her legacy lives on in the work of dedicated professional complementary health therapists.
Video of Lucille Munro and the work of Munro Health
Chair and Treasurer
Michele Little joined the trustee team as Treasurer in March 2019 and became Chair in May 2019. She has an Economics degree from Cambridge, is a chartered accountant and has for many years helped local businesses in West London with their accounts and tax returns. She has also taken on voluntary roles for local charities and community organisations. Apart from being kept busy by the demands of two teenage sons (mainly washing their clothes and feeding them), she also enjoys watching football and solving puzzles. She strongly believes in giving back to the community and also in the benefits of complementary therapies.
Tabitha has been massaging for 17 years, and has been a central part of our team of therapists at Munro. We are delighted that she has chosen to join the Munro Board as one of our valuable Trustees.
Tabitha brings a combination of expertise, warmth, resourcefulness and practical energy that will help ensure Munro Health continues to flourish.
Tabitha says: “I believe that we all need the power of holistic healing touch in our lives, and I am passionate about helping people feel good about their mind, body and spirit.”
My background is law and the advice sector. I graduated in Business Law from Bournemouth University and then took the Legal Practice Course. Following this I have been working in the voluntary sector for over 20 years, predominantly for Citizens Advice; including a work placement during my degree which started the ball rolling with my work in the voluntary sector.
More recently I have been working in mental health for Rethink Mental Illness in a recovery day centre managing a floating support service in West London helping others to access local activities and services.
Outside of work I read Vedanta philosophy, go for walks in the country with friends, write a little poetry and fiction and I play board games.
Nazan is an experienced, highly qualified and committed practitioner of Acupuncture. Nazan believes that acupuncture should be available and affordable to as many people as possible, and he recognises that – through Munro Health – this can be made possible.
We are so pleased that Nazan has joined us on the board of Trustees. We know that with his skills as a complementary therapist combined with his dedication to Munro and the wellbeing of our clients he will be invaluable to the team.
Rebecca has been volunteering with Munro Health since November 2018. While she was born and raised in South West London, she currently works at an international management consultancy where she advises on the appointments of non-executive directors and chief executives. In her spare time, she enjoys dancing, art and volunteering with local charities. She has previously worked as a volunteer tour guide for the National Trust and supported a mental health initiative while at university, feeling keenly the importance of providing support and access to holistic treatments. On behalf of the Board of Trustees we thank her for all her hard work and support for Munro Health.
Much of my working life has been spent in financial management - in publishing, and latterly in social enterprises and the charity sector.
Born and educated in Munro’s heartland of West London, it was a pleasure to come back and support a worthwhile and local charity in 2014.
In my time here I’ve seen a distinct change and growth in the scope and ambition of Munro Health.
We are insistent that we apply the most stringent and exacting financial controls in how we spend our funds – because we are aware that the money we receive is entrusted to us to deliver the best services we can.
The fact that we genuinely deliver our mission statement – “to soothe human suffering” - gives me a genuine sense of achievement.
Munro Health were fortunate enough to be given a modest domestic property by our late founder, Lucille Munro MBE. This legacy provides a steady annual income from rental. We try to cover our fixed costs, such as office staff, rent, and some administrative costs from this ‘Legacy Account’.
Our ‘Operational Account’ holds funds raised from a variety of funding sources and, from it, we pay costs related to the Projects we undertake, including our therapists’ fees.
It is a central part of our working lives that we continually apply for funding wherever we can.
Quite properly, funders expect applicants to have all their Policies and Procedures transparently in place. In 2015/6 we employed a Senior Development Officer to marshal all necessary Compliance Documentation, amongst other strategic tasks and projects. We have a Financial Controller who controls our receipts and expenditure accounts, and submits annual Accounts, via an independent accountant, to Companies House and the Charity Commission.
Our roster of funders changes periodically of course, but often includes local Borough funds; Housing Associations; Community Support resources; Homeless and Disadvantaged Charities; NHS services; Lottery funding; and so on.
Funding allocations, made by Funding Bodies usually relate to specific projects. Each funder will have specific requirements which we have to meet, so that projects are carefully costed and a budget set. Sometimes funders require the interim submission of ‘milestone’ reports. Naturally, we provide end of project reports, and provide supporting documentation as evidence of spend.
Our major cost in every project we undertake is therapists’ fees. That is as it should be; the minimum possible is spent on administration and other overheads, so that maximum benefit from our funding can be allocated to our clients. Our therapists are generous in their rates when working for Munro Health, and their fees are invariably capped.
Many venues in which we work do not charge for rent, but others do, and this must be covered by our income.
We also receive some ‘unrestricted’ income, which can be put towards the day-to-day running of the charity at our discretion. This would include cash donations collected at various projects; therapists’ part fee donations; and some private clients.
Munro Health employs a Financial Controller in order to monitor, control and administer our accounting. He is responsible for all financial transactions, and for the preparation of our published Annual Accounts, where a full breakdown of our operating costs can be found. He reports regularly to the Board of Trustees and the Treasurer to ensure sound financial planning and budgetary control.